We only ship to the UK, from the UK! FREE DELIVERY (Tracked 24 Royal Mail & DHL services)
We also know that sometimes it takes more than one attempt for people to find the right extensions for themselves - choosing from a computer screen may not be easy but it shouldn't be stressful! We are confident that you will love your new hair extensions and your fabulous new look! But if anything is wrong we don't want you to worry for one second! With our 14 day guarantee for all customers -
WE WILL HAPPILY ACCEPT BACK ANY ORDER FOR EXCHANGE OR REFUND!
You may request to return any item within 14 days of receiving it, as long as it was not untied, tried on, tampered with or used in any way.
We want the process to be easy for you so just follow the 3 simple steps!
1. Hair must be returned in original state so unworn and unused. This includes wearing, cutting, washing or styling the hair in anyway. This also means that you can't try on the hair - even if briefly as you must understand this is a hygienic product.
2. It must be returned in its retail box packaging. All our extensions are presented in clear packets or a retail box so you can be sure you have the correct hair before removing it from the gold banding and backing card. If you remove the hair and remove the bonds that tie it up, it is ineligible for return under any circumstances. You may slide the hair out of the box to check the colour, that is no problem!
3. Finally! You, the customer, are responsible for all returns postage costs sending the item back to us and we cannot offer a refund or exchange until the item arrives back to our premises. But we will action all refund and exchanges typically the same say / within 24 hours of the product arriving back to us - as long as all they arrive in excellent condition of course!
Please visit our Terms and Conditions page for more information or simply contact us if you are worried about sending an item back for return or exchange! Our team will help you with any questions or concerns you may have!
We do not charge a re-stocking fee.
t: 01924 896336
Normanton Industrial Estate
I was so excited when the hair extensions arrived. I was so happy & surprised they had come so quickly!! I couldn't stop touching them as they were so soft & shiny, I was most impressed by the colour as it matched EXACTLY!!
Always brilliant! These are lovely extensions and delivered fast! Halo is a great company to deal with! Roxanne - Leicestershire, UK
I love Halo Hair Extensions, they are beautiful Remy hair that is thick and long! They add so much length and volume to your hair its unreal. Ive used so many hair extension sites and not one of them have been as safe and well managed as Halo! My extensi
Order by 3pm Mon-Fri for next day delivery
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